Privacy Policy — ppkok Data Protection Policy

Last updated: January 2026

Introduction & Scope

ppkok is a secure and reliable online casino and betting platform. Ensuring the protection of personal information of all users who use our platform is our core responsibility. This privacy policy ("Policy") describes how ppkok collects your personal information, the purposes for which it is used, with whom it may be shared, and how you can maintain control over your own information.

This policy applies to ppkok's website, mobile version, and other digital services. By using ppkok's services, you are considered to have given your consent to the terms of this policy. If you do not agree with this policy, please refrain from using our services.

          
          This policy applies to users aged 21 and above. ppkok never collects or stores information from minors.
        

Information Collection & Types

1 Personal Identity Information

When you create an account on ppkok or contact us, we may collect the following information:

Full name and date of birth
Email address and contact information
National ID card or passport number (for identity verification)
Address-related information

2 Financial & Transaction Information

For payment processing, ppkok may collect the following financial information:

bKash, Nagad, Rocket account numbers or mobile banking information
Relevant bank account information (for bank transfers)
Deposit and withdrawal history
Transaction date, amount, and method

Important: ppkok never stores full payment card numbers, PINs, or OTPs.

3 Usage & Technical Information

To improve your browsing and gaming experience, ppkok automatically collects certain technical information:

IP address and device identifier
Browser type and version
Access time and date
Cookie and session data
Gaming history and preference-related information

Purpose of Information Use

4 Service Delivery & Operations

ppkok primarily uses your information for the following purposes:

To complete account registration and verification
To process deposit and withdrawal transactions
To manage gaming services and bonus offers
To ensure the security of your account
To provide customer support (via 24/7 live chat and email)

5 Legal Compliance

ppkok uses your information to comply with applicable laws and regulations. This includes:

Complying with Anti-Money Laundering rules
Detecting and preventing fraud and unauthorized access
Enforcing responsible gaming policies
Preventing minors from using the service

6 Service Improvement & Personalization

To further enrich your user experience, ppkok uses your information to improve service quality. This includes:

Recommending games based on your preferences
Identifying and resolving technical issues
Improving platform performance and security
Piloting new features and services

Information Sharing & Disclosure

7 Sharing Information with Third Parties

ppkok does not sell, rent, or provide your personal information to third parties for any commercial purpose. However, as part of service delivery, information may be shared in the following cases:

Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
Technology & service providers: Necessary information may be shared with technology partners who assist in operating the platform.
Law enforcement agencies: Information may be provided pursuant to a court order or a valid legal demand.

All third parties are required to comply with our strict privacy terms and may use the information only for specified purposes.

8 Prohibited Cases of Disclosure

ppkok will never disclose your information in the following circumstances:

For the purpose of selling to advertising or marketing companies
For any commercial purpose without your consent
To other users (including account details)
To any government agency without a valid legal basis

Information Security Measures

9 Technical Security

ppkok uses industry-standard technology to keep your information secure. Our security measures include:

SSL Encryption: All data transfers are secured through SSL/TLS encryption.
Encrypted Storage: Sensitive information is stored in an encrypted state.
Two-Factor Authentication: An additional security layer for account access.
Regular Security Audits: System security is regularly reviewed and tested.
Firewall & Intrusion Detection: Unauthorized access is prevented.

10 Data Retention Period

ppkok retains your information for a specified period based on legal obligations and business requirements:

Active account information: full duration while the account remains active.
Financial transaction records: the period determined in accordance with applicable law.
After account closure: the time required to meet legal obligations.
Unused data is regularly deleted or anonymized.

Your Rights & Controls

11 Right to Access & Correct Information

As a ppkok user, you have the following rights over your own information:

Right to access: You may view the information stored in your account at any time.
Right to correction: You may request correction of inaccurate or outdated information.
Right to deletion: In certain circumstances, you may request deletion of your information (within legal limits).
Right to restrict processing: In certain cases, you may request that processing of your information be limited.
Right to portability: You may request your information in a structured format.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

12 Withdrawal of Consent

You may withdraw consent given for optional data processing at any time. However, please note:

Withdrawal of consent does not affect prior processing.
It may not be possible to stop processing information that is essential for service delivery.
Withdrawal of consent may result in some services being limited.

Cookie Policy

13 Cookie Use & Management

ppkok's website uses cookies and similar technologies to improve your browsing experience. The types of cookies we use:

Essential cookies: Required for core website functionality (login sessions, security, etc.).
Functionality cookies: To remember your preferences and settings.
Analytics cookies: For monitoring site usage statistics and performance.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause the service to not function properly.

Minor Protection & Policy Changes

14 Protection of Minors

ppkok strictly does not provide services to anyone under the age of 21 and does not knowingly collect any personal information from them. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their minor child has registered on our platform, please contact [email protected].

15 Changes to the Privacy Policy

ppkok reserves the right to change or update this privacy policy as needed. In the event of a policy change:

The date of change will be updated at the top of this page.
Users will be notified by email of significant changes.
Continued use of the service after a change is considered acceptance of the new policy.
If no objection is raised within 30 days after a policy change, acceptance will be assumed.

16 Contact & Complaints

For any questions, concerns, or complaints regarding this privacy policy, please contact ppkok:

Email: [email protected]
Live chat: 24/7 live chat on the site
Language: Support is available in Bengali and English

We will give all your requests and complaints due consideration and will endeavor to respond as quickly as possible.

          
          ppkok is committed to ensuring the highest level of protection for your information as a secure and reliable platform. Fair play and user privacy are part of our core values.
        

ppkok's Privacy Policy